FAQ
Do you hire candles?
Not yet! We're currently working on a custom LED range of candles coming soon.
You can purchase our candles over at Hall of Flame.
Can i pick up?
If you are based in Perth, absolutely!
For the rest of Australia, we can ship directly to your door. To read more about Shipping & Returns, click here.
How much will shipping cost?
Shipping will be calculated and sent to you after checkout for approval. You’re welcome to cancel your order for a full refund if you decide not to proceed after receiving your shipping quote.
We will always pack your order to minimise box quantity & reduce shipping fees. As a result, we cannot accurately quote shipping online.
We have created a cost guide, based on standard HIRE box quantity.
Do i need to clean my items?
Leave it to the experts! Cleaning of wax & smoke residue is included in your HIRE cost.
However, if there is other residue that requires more intensive cleaning, we charge a $4 cleaning fee per item, deducted from your bond.
If there is more permanent damage that cannot be removed, the RRP of the product, minus the HIRE fee will be deducted from your bond.
Shipping
quick replacements
Order tracking
Track your delivery & collection all the way.
Get in touch
We have a dedicated Hire team to answer any questions you have.
Call us on 1800-573-888 or email us hello@candlehire.com.au
About us
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Use this to answer some common questions you hear from your customers. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your products. This section will appear across all products.
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Use this to answer some common questions you hear from your customers. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your products. This section will appear across all products.
Image heading
Use this to answer some common questions you hear from your customers. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your products. This section will appear across all products.