All collections are available from 12pm on your selected start date.

Please note we are moving location.
For pickups between now and the 14th April 2025, your address will be 14 Benporath Street, Burswood.

FROM APRIL 14TH 2025 ONWARDS
The front street address is 12 Claude street, Burswood.

We recommend accessing from the rear (especially for larger orders).

REAR ACCESS ADRESS FOR MAPS:
29 Lane 94, Burswood

Please note this is the base cost for one box. As more boxes are added, the per-box rate will decrease. This is a guide only—not a shipping quote—and final fees may vary based on carrier rate changes.

Return shipping cost by Metro City from 6100 Perth per box:

Sydney: $89.99
Melbourne: $89.99
Adelaide: $89.99
Brisbane: $110.42
Darwin: $212.69
Hobart: $130.85
Canberra: $89.99

Shipping to rural areas will increase the rate, so please keep this in mind. Where possible, we strongly recommend shipping to a Metro city, and driving the items to your final location.

To see the QTYs of items that fit per box, please see the below standard quantities.

Where necessary, we will 'mix & match' the boxes to reduce the shiping fees.

For Perth pickups, please return your HIRE items anytime from 9am-5pm on your designated end-date, unless otherwise communicated with us.

SHIPPING RETURNS:
1–2 days before your hire end date, we’ll email shipping labels for you to print and attach to the boxes. Please ensure you have access to a printer.

Collection times:
Collections occur between 9am–5pm on the final day of your hire. To request a morning (9am–1pm) or afternoon (1pm–5pm) slot, please notify us at least 24 hours in advance.

Repacking your items:
- All items must be repacked in their original packaging as received.
-Fees may apply for missing packing materials.
- Place new shipping labels over the old ones to avoid confusion.

Cleaning: 
Cleaning of wax & smoke residue is included in the hire cost.

Broken Glass: 
Any broken glass must be removed from the boxes, otherwise our couriers will refuse collection.

Failure to collect:
If for any reason, your goods were not collected, please call TNT Directly on 131 150. Speak to a representative and quote your shipment number (the large number on your new shipping label), and ask to book a recollection. You must confirm your identity and pickup location, and then you can ask for an appropriate time slot for recollection. Please notify us of any recollection bookings, so we can mark it in your HIRE order.